Bilingual Call Center Agent – Remote

Description

Job Summary: We are seeking a Bilingual Call Center Agent with excellent customer service attitude, strong communication skills, and a desire for professional growth to provide administrative support and customer service in English. Key Highlights: 1. Professional development in English 2. Paid training from day one 3. Organized and low-pressure work environment **Bilingual Call Center Agent (English B2\+) – Remote Work** **Location:** Lima, Peru **Work Mode:** 100% remote **Schedule:** Monday to Friday \- 11:00 a.m. \- 8:00 p.m. (40 hours per week) **Monthly Salary:** S/ 2,350 **Contract:** Fixed-term (6 months), with high likelihood of renewal **Labor Regime:** MYPE \- Microenterprise **Job Description** At Profesor X, we are looking for a **Bilingual Call Center Agent** with an outstanding service attitude, strong communication skills, and motivation for professional growth. This position is ideal for individuals who wish to improve their English in a professional setting, work from home, and gain experience in customer service and administrative support for companies in the United States. **Main Responsibilities** * Professionally handle and make calls in English * Provide customer support and manage requests * Schedule appointments and manage calendars * Draft and respond to emails in English * Maintain organized documentation and assist with administrative tasks **Requirements: Languages and Education** * English level B2 or higher * Minimum education: completed bachelor's degree **Skills** * Strong verbal and written communication * Ability to organize tasks and manage multiple responsibilities * Basic proficiency with tools such as Microsoft Office * Proactive attitude and customer orientation **Experience** * No prior experience required * Fully paid training provided **Mandatory Technical Requirements** * Personal computer in good condition with functional camera and microphone * Stable internet connection (minimum 60 Mbps download speed) * Suitable home workspace * Availability of **two screens or monitors** for efficient task management **Benefits** * Paid training from day one * Stable remote work * Work schedule Monday to Friday (no weekend work) * Equipment usage allowance * Organized and non-excessive-pressure work environment * Opportunity to improve English proficiency and advance professionally **Compensation** * Base salary: S/ 2,000 * Perfect attendance bonus: S/ 150 * Equipment usage allowance: S/ 200 * Total monthly: S/ 2,350 **How to Apply** If you meet the requirements and are interested in providing English-language customer service from home, we invite you to apply. At Profesor X, you will find a professional, structured environment focused on your development. Job Type: Full-time Salary: Up to S/.2,500\.00 per month Work Location: Remote