Junior Operations Manager

Description

Job Summary: We are seeking an Operations Manager to manage the certification process, interact with customers, and coordinate with the sales department. Key Highlights: 1. Opportunity for professional growth and continuous training. 2. Dynamic role with constant interaction with customers and internal teams. 3. Work environment that values commitment and proactivity. A certification and accreditation company is seeking to hire an Operations Manager who meets the following requirements: Responsibilities: * Answer customer calls and emails to inform them of their certification status * Track certifications * Send forms to customers so they can complete their certification requirements * Coordinate with the sales department regarding forms to be delivered * Enter information into the system and email it to customers. Offered: * Formal employment contract (myper) from day one * Continuous training * Career development plan * Working hours: Monday to Friday, 8:00 AM to 5:30 PM or 8:45 AM to 6:30 PM Requirements: * Education/Training: Technical or university degree in secretarial studies, administration, or related fields * Office software proficiency: Intermediate to advanced level * **Prior Experience:** Minimum one year in administrative, operational, customer service via telephone, and email support (high-volume environment). **Competencies:** * Commitment * Honesty and transparency * Reading comprehension * Time management * Dynamic and proactive attitude * Strong communication skills (verbal and written) * Interpersonal skills and courteous demeanor * Planned, organized, and methodical approach Salary: S/.1,500.00 per month Work Location: On-site employment