Description
Job Summary:
We are seeking an SAP INSURANCE Support Analyst to manage incidents, requests, and improve processes, contributing to Indra Group's talent pool.
Key Highlights:
1. Handling of SAP Insurance incidents and requests
2. Ticket tracking and control
3. Process proposal and continuous improvement
The future is built with talent. At Indra Group, we are looking for yours.
We are seeking an **SAP INSURANCE SUPPORT ANALYST** with experience in this position.
**Requirements:**
* Academic Qualification: Engineering degree in Computer Science (university studies)
* Desired knowledge of ITIL Foundations.
* Proficiency in Service Desk tools.
* Knowledge of Jira tool x
* Functional knowledge of SAP INSURANCE
**Responsibilities:**
* Provide support for SAP INSURANCE incidents and requests related to corporate applications.
* Handle SAP INSURANCE requests.
* Track and control generated tickets.
* Weekly and monthly reporting.
* Continuous process improvement and improvement proposals.
**What We Offer:**
· 100% covered EPS health insurance
· Life Insurance as per Law
· Certification Program
· Well-being services (psychologist, nutritionist)
· Corporate discounts
Salary: Up to S/.2,000\.00 per month
Workplace: On-site employment