Level 2 IT Technical Support

Description

Job Summary: DC Tech is seeking a Level 2 Technical Support specialist to deliver innovative and technological solutions, performing installation, configuration, diagnosis, and maintenance of hardware and software. Key Highlights: 1. Opportunity for growth in technology 2. Continuous training 3. Company with 25 years of experience in technological solutions DC Tech, a leading Peruvian company with 25 years of experience delivering innovative and technological solutions, is currently seeking top talent to fill the position of **LEVEL 2 TECHNICAL SUPPORT**. **Requirements:** · Certified Technical Professional or Bachelor’s degree in Systems Engineering, Computer Science, Computing, or related Information Technology fields. · Minimum 2 years of experience as Level 1 and/or Level 2 Technical Support. · Basic knowledge of hardware and software — Windows and macOS. · Proficiency in remote support tools (TeamViewer, AnyDesk). · Availability to work on-site Monday through Friday, from 8:30 am to 6:30 pm, at the client’s office in Magdalena del Mar (one block from the intersection of Salaverry and Javier Prado). **Responsibilities:** · Installation and configuration of software and applications. · Hardware and software diagnostics. · Replacement of components in desktop computers, laptops, projectors, printers, etc. · Formatting of computer equipment. · Removal of spyware that slows down computer performance. · Replacement or configuration of IP phones or headsets. · Configuration of email accounts, Dropbox, VPN, antivirus, Wi-Fi, and corporate applications on computers and mobile devices. · Diagnosis and replacement of peripherals. **Benefits:** · Formal employment under the MYPE labor regime starting on Day 1. · Salary above market average. · Statutory Life Insurance and SCTR. · Continuous training. · Opportunities for growth in technology. Employment Type: Full-time, Permanent Salary: S/.1,130.00 – S/.1,500.00 per month Application Questions: * In which district do you currently reside? * What is your age? * Are you a certified technical professional or bachelor’s graduate? * Do you currently have your graduation certificate or bachelor’s degree confirmation (physical or digital)? * Have you provided remote, on-site, or both types of support? * Do you agree to a salary range between S/ 1,130 and S/ 1,500 based on evaluation? * What is your expected salary? Work Location: On-site employment