Technical Programming Assistant - Operations

Description

Job Summary: We are seeking a Technical Operations Assistant to provide comprehensive support in operational management, route planning, and technical driver supervision, ensuring system efficiency. Key Highlights: 1. Comprehensive support in operational management and technical driver supervision 2. Strategic analysis for route design and system optimization 3. Bachelor's degree in Transportation Engineering, Industrial Engineering, or related fields We are a global segregated urban transportation company established to deliver a mass transit system that is comfortable, accessible, non-polluting, and features regular frequencies aligned with demand—supported by advanced fleet management technology systems. We are currently seeking 01 TECHNICAL OPERATIONS ASSISTANT. JOB OBJECTIVE Provide comprehensive support to operational management through route and service planning, and technical supervision of the driver workforce. Includes strategic information analysis for route design and implementation of adjustments to ensure technical and operational system efficiency. · ACADEMIC QUALIFICATIONS Bachelor's degree in Transportation Engineering, Statistics, Operations Research, Industrial Engineering, or related disciplines. INDUSTRY BACKGROUND: Preference will be given to candidates from transportation or logistics companies; however, applicants from other industries will also be considered, provided they possess the required experience for this position. EXPERIENCE Minimum 1 year of experience as an Operations, Scheduling, or Service Planning Assistant, preferably within the transportation, operations, or logistics sector. REQUIRED AND PREFERRED SKILLS Required Experience in database recordkeeping Knowledge of management indicators Experience in preparing technical reports Experience creating effective presentations (PPT) Knowledge of process mapping and documentation Microsoft Excel – Advanced Basic knowledge and hands-on experience with Java or Visual Basic (programming) Power BI – Intermediate Preferred: Experience in fleet operational management. Proficiency in: TransCAD, ArcGIS, Syncro, Vissim. CORE JOB FUNCTIONS Route and Service Planning: Design and optimize routes, frequencies, and services (trunk and feeder lines) based on demand and operational capacity. Demand Planning: Conduct demand forecasts and trip assignments using TransCAD, integrating validation data and field study results. Workforce Management: Schedule weekly and monthly shifts, rest days, leaves, and training sessions, ensuring operational availability for planned routes. Operational Assignment: Execute weekly assignment of services to drivers according to route design and fleet planning. Technical Optimization: Develop mathematical models to optimize both workforce management processes and kilometers-driven efficiency. Communication Management: Serve as liaison between operations and drivers to resolve queries regarding services, shifts, and operational status. Efficiency Analysis: Monitor adherence-to-schedule indicators, record data in dashboards, and conduct cost projections. Fieldwork: Collect field data and verify route operational performance and on-road working conditions. SOFT SKILLS Commitment Assertive communication Teamwork Proactivity Analytical ability Ability to work under pressure Responsibility BENEFITS PACKAGE Compensation: Market-competitive Employment Type: Formal payroll employment with statutory benefits. Working Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.; Saturday, 9:00 a.m. to 1:00 p.m. Work Location: COMAS. -Requirements- Minimum Education: University graduate 1 year of experience Keywords: assistant, helper, aide, auxiliary, ayudante, asistente, auxiliar, aux, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, operations, operaciones