IT Support Coordinator

Description

Job Summary: We are seeking a professional for IT support and systems administration, focused on maintenance and management of networks and information security for end users. Key Highlights: 1. Daily technical support to users and preventive equipment maintenance 2. Basic network administration and backup management 3. Coordination with IT vendors and inventory control **1\. Academic Qualifications** University graduate or bachelor's degree in: Systems Engineering, Computer Science, Networks and Telecommunications **2\. Minimum Experience** 1 to 3 years in IT support or systems administration within small or medium-sized enterprises, supporting end users (helpdesk). **3\. Required Knowledge** Hardware and Support, PC, laptop and printer maintenance, basic diagnosis and repair, peripheral installation; Software, Windows (installation, configuration, licensing), Microsoft Office / Office 365 or Google Workspace, antivirus and basic protection; Networks, basic LAN and WiFi network configuration, routers, switches, structured cabling, connectivity troubleshooting. Servers and Cloud, basic Windows Server or NAS, local and cloud backups, basic hosting, domain and corporate email management; Information Security, basic password policies, backups, virus and ransomware protection, access control. **4\. Soft Skills (Highly Important)** Strong communication skills with non-technical staff, patience and service orientation, organization and task prioritization, confidentiality and professional ethics, ability to work independently. **5\. Key Responsibilities** Daily technical support to users, preventive equipment maintenance, basic network administration, backup management, coordination with IT vendors, basic system and password documentation, equipment inventory control, and other duties inherent to the position. **6\. Employment Terms** Part-time IT Officer Only candidates meeting the profile should submit their CV to: estudioecanabogados@acea.com.pe Job Type: Permanent Salary: S/.1,500.00 \- S/.1,800.00 per month Work Location: Hybrid in Chiclayo, Lambayeque