Job Summary: A leading transportation company is seeking a Call Center Agent to serve customers, manage ticket and parcel sales, and resolve complaints in Trujillo. Key Responsibilities: 1. Customer service and sales via telephone and WhatsApp 2. Management of ticket delivery sales and parcel pickup 3. Resolution of complaints and grievances A leading transportation company operating in the northern region of the country is currently seeking: 01 Call Center Agent \- Trujillo Responsibilities: \- Answer customer calls and WhatsApp messages \- Conduct ticket delivery sales \- Process parcel pickup orders \- Resolve customer complaints or grievances \- Sell tickets at the office \- Maintain petty cash records per shift in the Call Center department \- Perform other duties assigned by the supervisor. Requirements: \- Strong verbal communication skills \- Persuasive ability \- Passion for sales \- Management capability \- Empathy \- Proactiveness Competencies: Ability to work effectively under pressure Benefits Offered: Join a solid organization. Formal employment with all statutory benefits (ESSALUD, CTS, bonuses, family allowance, and vacation days). Note: Updated CVs on Indeed will receive priority. Job Type: Full-time, Contract-based, Indefinite-term Job Type: Full-time, Indefinite-term Salary: S/.1,130\.00 per month Application Questions: * Are you available to work rotating shifts (morning, afternoon, or night)? * Are you available to start immediately? * Do you have experience in customer service, telephone sales, and/or telemarketing? * Where in Trujillo do you currently reside? * What is the best way to contact you (current phone number)?
María García
Indeed · HR
María García
Indeed · HR
