Description
Position Summary:
Customer Service Assistant II provides information, guides customers regarding services, receives and registers samples, issues payment receipts, sends reports, and conducts customer satisfaction surveys.
Key Responsibilities:
1. Provide clear information and guide customers regarding services.
2. Receive, register, and label samples.
3. Conduct customer satisfaction surveys.
**CUSTOMER SERVICE ASSISTANT II**
***Vacancy:*** **Full-time Rotational \- Parque Site**
**PROFILE:**
* Completed secondary education or certified higher education studies or proof thereof.
* Minimum 3 months of verifiable customer service experience.
* Availability for rotational shifts.
**RESPONSIBILITIES:**
* Provide clear information to customers and guide them regarding the organization's services, pricing, etc.
* Receive samples delivered by customers and register them in the organization's system.
* Correctly label samples.
* Issue payment receipts (invoices or receipts) for services rendered**.**
* Send the information (report) obtained as the final result of the service provided by the organization.
* Record cash box deposits.
* Conduct customer satisfaction surveys.
**BENEFITS:**
* Formal payroll under the General Regime.
* Meal allowance covered.
* Life insurance.
* Family allowance.
Employment type: Full-time
Workplace: On-site employment