Description
Position Summary:
We are seeking a customer service professional to provide guidance, coordinate appointments, and support administrative and customer service tasks.
Key Responsibilities:
1. Patient care and customer service
2. Administrative tasks and appointment coordination
3. Facility supervision and user follow-up
**What Are We Looking For?**
* Technical studies in Administration, Computer Science, Secretarial Studies, or related fields.
* Experience in customer service or similar positions.
* Microsoft Office – Basic level.
* Availability to work rotating shifts, Monday through Sunday (with one day off).
* Availability to work at rotating locations:
\-Calle Colombia 109, Urb. El Recreo
\-Av. Mansiche 875
**What Will Be Your Main Responsibilities?**
* Patient care: Provide guidance, information, and assistance in the waiting room, cashier area, and other departments.
* Administrative tasks: Coordinate appointments, register result deliveries, and support payment processing.
* Customer service: Handle inquiries, channel complaints or suggestions, and provide in-person or telephone information.
* Facility supervision: Ensure proper condition of resources and report incidents.
* User follow-up: Remind users of appointments and track their experience.
* Other duties: Support additional activities assigned by your immediate supervisor.
**What Benefits Will You Receive?**
* Enrollment in the General Employment Regime payroll from day one.
* Career development opportunities.
* Special discounts on our services.
* Exclusive corporate agreements.
Employment Type: Full-time
Salary: S/.1,200\.00 per month
Work Location: On-site employment