Description
Job Summary:
We are seeking a Telecommunications Engineer to ensure the implementation and continuity of fiber-optic Internet services for corporate clients in the post-sales phase, managing SLAs and fostering customer loyalty.
Key Highlights:
1. Excellent work climate and opportunity to work with the best professionals.
2. Being part of a prestigious organization with constant challenges.
3. Opportunity for career progression and high-value networking.
Our client, a major Peruvian company expanding nationwide and specializing in fiber-optic Internet services, has entrusted us with the search for a **Telecommunications Engineer** for its **Post\-Sales** channel.
What are the main responsibilities?
* Managing warranty coverage for correct implementation, operationality, and service continuity with corporate clients.
* Post-sales support and assistance.
* SLA and service quality management.
* Customer retention and development.
What are we looking for?
* Professional with a degree in Telecommunications Engineering, Systems Engineering, or Electronics Engineering.
* Minimum 2 years of experience in similar roles.
* Knowledge of IP and TCP/IP networks, FTTH architectures, OLT and ONT equipment, network incident diagnosis and resolution, basic configuration of enterprise routers (Mikrotik preferred), monitoring tools and ticketing systems, and ability to read and interpret availability and performance metrics.
* Leadership qualities, service-oriented attitude, dynamic personality, strong organizational skills, attention to detail, and collaborative mindset.
What are the employment conditions?
* Full statutory payroll including all legally mandated benefits.
* On-site work at the office located in downtown Trujillo.
* Working hours: Monday to Saturday, from 08:30 to 17:00.
* Competitive salary \+ performance-based bonuses.
What benefits do we offer?
* Excellent work climate where you can collaborate with top professionals.
* Access to various corporate benefits.
* Opportunity to join a prestigious organization offering constant challenges, clear career progression paths, and high-value networking.
Employment Type: Full-time
Salary: Starting from S/.2,000\.00 per month
Work Location: On-site employment