Field Operations and Maintenance Technician (Energy)

Description

Job Summary: The Field Technician is responsible for executing equipment installation and preventive/corrective maintenance projects, ensuring quality, productivity, and customer satisfaction. Key Highlights: 1. Key role in equipment installation and maintenance. 2. Focus on quality, productivity, and customer satisfaction. 3. Responsible for technical support and advisory services. The Field Technician is responsible for executing the organization’s established projects, delivering quality and productivity in both equipment installation and preventive/corrective maintenance of all required equipment and services. Leveraging their experience and technical knowledge, they provide support for any incident or requirement related to their work area. They respond to the technical needs of assigned customers, ensuring proper execution at the installed base or at customer sites undergoing implementation, while safeguarding customer satisfaction. Their top priorities are always personal safety, proper use of PPE, and customer service and support. **Responsibilities:** * Perform technical tasks assigned by the company according to customer requirements. * Meet customers’ general needs regarding installation, maintenance, and engineering. * Arrive at the designated location, time, and date with required tools to provide technical support to the assigned customer. * Improve equipment availability levels through execution of required maintenance activities. * Conduct ongoing preventive and corrective maintenance of equipment. * Install equipment, networks, and/or spare parts. * Adhere to response and repair timelines aligned with service level agreements. * Minimize system and/or equipment downtime for customers and avoid contractually stipulated penalties or fines. * Support and advise on technical processes related to product installation and maintenance. * Respond promptly to customer requests to enable appropriate operational decisions. * Ensure compliance with scheduled arrival times for planned activities and response times for assigned tasks. * Report any unsafe working conditions and fully comply with company safety procedures. * Use all assigned PPE for each maneuver or activity performed. * Properly maintain and care for issued PPE. **Education:** * Education in fields such as Electronics, Electrical Engineering, or related disciplines. **Specifications:** * Minimum 3 years of experience in electrical or electronic equipment maintenance, preferred.