IT Support Assistant

Description

Job Summary: We are seeking an IT Support Assistant to serve as the first point of contact for technical incidents, ensuring operational continuity and delivering efficient support. Key Responsibilities: 1. Technical support and incident management for users 2. Basic equipment maintenance and access management 3. Opportunity for learning and professional development **Job Description** We are looking for an IT Support Assistant who will serve as the first point of contact for addressing technical incidents within the company, ensuring operational continuity of systems and equipment. The candidate will be responsible for providing technical support to users, managing access permissions, performing basic equipment maintenance, and tracking incidents to guarantee efficient, user-oriented service. **Requirements** Technical degree in Computing, Systems, or related fields 1 year of experience in technical support (ERP experience preferred) Knowledge of: Windows and office software (intermediate level) Basic hardware and networking Networking Optional: Programming. **Key Competencies** User orientation Effective communication Patience Proactivity and problem-solving Teamwork **Offered** Immediate payroll enrollment Comprehensive benefits under the general regime Opportunity for learning and development Positive work environment Salary: Starting at S/.1,500\.00 per month Workplace: On-site employment