Technical Support Teleoperator

Description

Job Summary: We are seeking an ADMISSIONIST to provide on-site and remote technical support to a private clinic, with professional growth opportunities in innovative technological solutions. Key Highlights: 1. On-site and remote technical support 2. Professional growth opportunities 3. Continuous technology training A leading Peruvian company with over 25 years of experience delivering innovative technological solutions is currently seeking an **ADMISSIONIST** eager for professional growth, capable of providing on-site and remote technical support to our client (a private clinic). **Requirements:** · Final-year students of Systems Engineering, Computer Science, Computing, or related Information Technology fields. · Minimum 1 year of experience in Level 1 and/or Level 2 technical support\. · Knowledge of HIS / ERP, XHIS, HCIS, XRIS, or other hospital environment systems. · Proficiency with remote support tools (TeamViewer, AnyDesk). · **Availability to work on-site from Monday to Saturday, 3:00 PM to 12:00 AM at the client's location (Lima Norte, SMP). The shift is on-site from 3 PM to 7 PM at the site and remote from 8 PM to 12 AM.** **Responsibilities:** · Customer service and telephone call handling. · Ticket management and incident escalation. · Prompt resolution of technical issues. · Clear explanation of solutions to non-technical users. **Benefits:** · Formal employment under the MYPE labor regime starting on Day 1. · Salary above market average. · Statutory Life Insurance and SCTR. · Continuous training. · Technology career growth opportunities. Salary: S/.1,200\.00 \- S/.1,300\.00 per month Workplace: On-site employment