**Objective:** Responsible for creating and distributing operational and regulatory reports by consolidating and processing data from various sources and systems to obtain reliable information for decision-making, thus avoiding operational and regulatory contingencies. **Responsibilities:** · Gather and validate customer information (operations and accounts) to ensure reliable and timely submission of regulatory reports and audit requirements. · Periodically develop and analyze process codes and/or programmed routines to identify and implement improvements that enhance code and resource efficiency. · Analyze and report massive and individual incidents, enabling scalability to determine root causes, global impact, and financial and/or operational impact. · Propose and execute improvements to operational processes in an agile manner to achieve more efficient processes without compromising effectiveness. · Verify the correct resolution of incidents to prevent claims and reduce or eliminate economic impact. · Create, document, and validate functional requirements submitted to the IT team to achieve improvements leading to process, processing, and/or cost efficiency. · Generate, design, or redesign recurring or new operational reports for the department or other company areas to support business understanding, financial evaluation, and/or management status. · Provide consolidated settlement information across different brands so Finance can compare it with bank charges and ensure correct billing. · Support other departments in submitting regulatory information through SUCAVE, as well as transmitting response files so that, if necessary, errors can be corrected promptly and reports submitted within established deadlines, thereby mitigating the risk of fines and penalties. **Requirements:** * Economics, Accounting, Administration, Industrial Engineering, Systems Engineering, or related fields * 1 year of experience in card operations analysis (desirable). Experience in the financial sector or prepaid cards (desirable). Other skills: * Excel – Advanced (Essential) * · SQL – Intermediate (Essential) * · Python – Basic (Essential), Intermediate (desirable) * · R – Intermediate (desirable) * · Power BI – Basic (Essential), Intermediate (desirable) Job type: Full-time Salary: S/.3,000.00 - S/.3,500.00 per month