PCI Energy Solutions formally Power Costs Inc.is the premier provider of software, superior customer support, and value\-added services for energy companies worldwide. For almost 30\-years, PCI has set the standard for developing customer\-focused, customer\-driven software to meet the constantly evolving needs of ISO/RTO market participants and bilateral traders. More than 50% of all the power generated in North America is optimized using the PCI Platform. 70% of Fortune 500 Utilities in the U.S. utilize PCI software solutions. We are looking for a Software Analyst \- Associate to join our incredible team! **Responsibilities:** * Provide application support and consulting to internal and external clients on the proper use of PCI products. * Improve the quality and enhance the features of PCI software products by working with application development team. * Perform testing, documentation, and quality assurance for new product features. * Provide project management for internal product development projects. * Monitor market changes to align PCI products accordingly. * Collect general customer needs and requirements for product. * Provide product consulting support to clients * Define and document technical processes and best practices. **Skills and Qualifications:** * A minimum of 4 years of experience as a Business Analyst, Software Analyst or related function. * Experience with Java, Python, SQL and AWS. * Fully developed client facing communication skillset. * Team task\-ad time management skills. * Able to manage activities or projects within a team/product. * Proficient with office software tools. * Configure applications/debug scripts to customer needs. * Able to perform customer success manager role with familiar clients. * Working knowledge of how product is used within the industry for a given area. * Experienced with product level client solutions. * Train and develop other software analysts. * Experience with Scrum * Strong English skills – spoken, written, and reading * Availability to work on site from Tuesday to Thursday (Magdalena, Lima) **Benefits:** * Competitive salary in USD * Performance\-based bonus. * Clear career growth opportunities. * 100% Private Health Insurance coverage. * Hybrid work model * Unlimited snacks and beverages available in the office. EO Statement PCI is committed to creating a diverse environment and is proud to be an equal\-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. PCI is also committed to compliance with all fair employment practices regarding citizenship and immigration status **Company Website:** https://www.pcienergysolutions.com/