**Company Description:** We are more than 88,000 people who work every day with the strong purpose of Simplifying and Enjoying Life More. We are present in 9 countries and made up of five major brands positioned across various industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands makes us who we are, and it is as One Team that we strive daily to reinvent ourselves and exceed our customers' experiences. A team full of dreams that makes things happen. We dare to undertake and innovate, take risks, and generate opportunities that allow us to stay at the forefront, driving us to reinvent ourselves to deliver the best shopping experience at every point of contact with us. **Job Mission:** Provide technical and operational support for the various technology platforms used in stores. Deliver technical and operational assistance. **Job Responsibilities:** 1\. Manage operational and administrative IT services in Stores 2\. Technical and operational support for Technology Platforms (Cashier Platform) 3\. Technical and operational support for Technology Platforms (Computing Equipment) 4\. Technical and operational support for Technology Platforms (Computing Equipment)(TI Data Center) 5\. Application administration (NT, ODBMS, SIGIC, RNET, UXPOS AND WEB SSEE) 6\. Review and follow-up on first-level support incidents 7\. Management and control of system information changes 8\. System reports management 9\. Compliance with daily task Check-List 10\. Compliance with Data Center Check-List 11\. Store walkthroughs (technological equipment) 12\. Compliance and follow-up of auditable formats (systems area) 13\. Compliance and follow-up of the Help Desk Web portal **Requirements:** Technical graduate (3 years) in Systems or university student completing the 8th cycle of Systems Engineering or related fields Knowledge in Networks and wireless networks; Assembly; Databases Intermediate Excel skills Desirable proficiency in Power BI, Looker Studio, or similar tools 6 months of experience in similar positions **Soft Skills:** effective communication, customer service, proactivity **Offer Conditions: