**Company Description:** We are more than 90,000 people who work every day with the strong Purpose of Simplifying and Enjoying Life More. We are present in 9 countries and made up of leading brands positioned across various industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, and Falabella Inmobiliario. Each of these defines who we are, and together, as One Team, we strive daily to reinvent ourselves and exceed our customers' expectations. If you are a Falabella employee, check all available courses at Academia Falabella, which will help you continue advancing your development and prepare for your next adventure with us! **Job Mission:** Provide support in administrative processes related to collections. **Job Responsibilities:** * Gather and verify information on overdue customer debts within the business. * Update overdue customer information for regulatory entities. * Support the process of debt balance regularization for overdue customers. * Analyze account statements of delinquent customers. * Handle requests and inquiries from customers with overdue accounts. **Requirements:** Student in the 7th or 8th semester of Administration, Economics, or related fields. Intermediate-level proficiency in Excel and PowerPoint Basic-level knowledge of GCP and/or SQL (Desirable) Previous experience in collections or customer service within the financial sector (desirable) **Offer Conditions: