Design and execute the annual training plan for all staff, aligned with strategic objectives. Coordinate performance evaluations and training needs. Monitor service quality through internal audits and indicator analysis. Implement quality standards and procedures in tourism operations. Manage learning platforms and digital tools for training. Prepare periodic reports on training progress and quality compliance. Coordinate with external providers for specialized programs. EXPERTIA TRAVEL is the Tourism Holding company that brings together iconic South American tourism companies, including the brands: Nuevo Mundo Viajes and AGIL Perú in outbound tourism. On the inbound tourism side, Condor Travel, Tropic DMC, among others. Our purpose is to create unforgettable experiences together. Requirements **Academic Background:** Professional in Administration, Tourism, Quality Management, Human Resources or related fields. Minimum of 2 years of experience in training and/or quality management, preferably in tourism or services. Advanced Excel skills. Advanced Power BI skills. Data analytics knowledge (desirable). Advanced level of English. Benefits Formal employment with all statutory benefits. EPS health coverage at % for policyholder. Discounts on travel and tourism packages. Continuous training and growth opportunities. Birthday free day. Hybrid work mode.