We are a leading company in the Call Center industry and we are looking for experienced Trainers If you are a dynamic person with effective communication skills and have the ability to connect with people, we want to meet you! RESPONSIBILITIES: * Verify the accuracy and consistency of data entered by agents into systems (sales, collections, requests, claims, etc.). * Validate that calls, scripts, and processes have been executed according to established protocols. * Detect errors or inconsistencies in documentation or management, and route them for correction. * Record validations performed and generate reports with observations and metrics. * Apply checklists or validation checklists according to each campaign or process. * Provide timely feedback to the team or corresponding channel in case of frequent errors. * Meet established timeframes for the validation of each case or call. WORKING HOURS Monday - Saturday: 8:00 A.M. - 6:00 P.M. +51 974 563 513 SALARY: 1500 + PERFORMANCE BONUS Position type: Full-time Salary: S/.1,500.00 per month Work location: On-site