We are looking for a Senior Engineer **SAP HCM Team Lead for Ongoing Support** **SAP HCM Team Lead for Ongoing Support** * HCM Specialization Required with \+10 years of Experience * At least 1\-2 projects with HCM Ongoing support * SAP Certification required * University Engineering/Business Degree (no lawyers) * Payroll Mexico and LatinAmerican( Ecuador, Peru, Argentina, Colombia preferable) Countries Expertise or Knowledge * Responsible for 2nd level tickets support * Responsible for tickets management and follow up * Responsible for technical documentation of any changes/tickets/specifications * Analysis of business requirements, preparation of technical specs, execution of unitary and regression testing * Strong knowledge and support on payroll processes to give orientation to business users * Strong knowledge on payroll rules and schemas for analysis and construction of solutions * Work effectively with colleagues and business key users * Leadership Skills * Experience in managing multicultural and multidisciplinary teams * Ability to interact with multiple teams, colleagues and key business users * Service Now experience is a plus * Keeps contact with ABAP Development team * Knowledge and understanding ABAP, social security and taxes, users exists for solution analysis * Responsible for functional/technical HCM Team * Responsible to create reports in Excel, PPT in a weekly basis for managerial levels. * Responsible for HCM Team tickets tracking, follo up, update and documentation * Responsible for Business ticket detailed tracking matrix * Responsible to interact with all levels of organization for incidents resolution. * Strong Fluency in English **Requirements** **Position : SR** **Experience:** \+10 years or more **Work:** 100% Remote **English Level**: **Advanced** **Full time** : Monday \- Friday ( office hours ) **Country :México and Perú ( ONLY)**