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Customer Expert I Chats I Intermediate English I 48 Hours
S/16/hour
Indeed
Full-time
Onsite
No experience limit
No degree limit
Doña Rosa 206, Santiago de Surco 15049, Peru
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Description

At TP Peru, we are looking for talents who want to become part of our CUSTOMER EXPERT team in the Financial sector, managing CHATS, at one of our most TOP offices \# - SITE LOS INKAS \- SURCO. What requirements do you need to meet? Completed secondary education. Be of legal age (18 years old). Valid identification documents. Intermediate level of English language proficiency (English screening will be conducted via phone). Availability to work in Surco. (ON-SITE WORK) Availability for training from Monday to Saturday, 8:00 AM to 5:00 PM, for 8 weeks. Availability to work 48 weekly hours from Monday to Sunday (with one rotating day off) within the following shifts: 8:00 AM \- 5:00 PM 9:00 AM \- 5:45 PM 10:00 AM \- 7:00 PM 3:00 PM \- 12:00 AM (Return transportation provided) **Your main challenges as a \#Teleperformer will be:** Providing customer service to users of an online fundraising platform that allows individuals and organizations to request and receive donations for various causes, managing chats in English while maintaining a professional and respectful attitude. Demonstrating strong comprehension and use of the English language through customer support. Demonstrating knowledge and proper use of departmental resources, policies, and procedures. Actively seeking solutions or suggestions to address business issues. What benefits do you get by joining our \#SuperTeam? Attractive salary above market average \+ % variable \+ bonuses. Payroll registration from the first day of training (social security, bonuses, severance pay, CTS, vacations, family allowance). Fully paid training programs. Biweekly salaries. Being part of a multinational company with the Great Place to Work certification. Clear career path opportunities. Working in the most modern offices in the country. Enjoying events and activities at our headquarters. Time off for birthdays, marriage, and moving. Four additional free hours twice per year. Corporate discounts for employees and immediate family members (universities, restaurants, hotels, etc.). Occupational medical services for employees and family members. Virtual psychological counseling. How to join TP Peru? To join our team, submit your application through this portal and we will contact you as soon as possible. Be part of a multinational company dedicated to the BPO industry and certified as a Great Place To Work 2025, and start your professional development \#LeadTheWay!

Source:  indeed View original post
María García
Indeed · HR

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