Professional with experience in collections management and customer service in a call center, results-oriented with strong negotiation skills. Accustomed to working under pressure and meeting targets within established timeframes. Characterized by organization, persistence, and communication abilities, enabling the recovery of delinquent accounts while maintaining cordial customer relationships. Key competencies: Experience in preventive collection calls and recovery of overdue accounts. Management of massive and segmented portfolios. Skill in negotiation and persuasion. Knowledge of credit and collections policies. Proficiency with collections management systems (CRMs, Excel, databases). Teamwork ability and goal orientation. Customer service and conflict resolution skills. Objective: To contribute to the efficiency of the collections department by ensuring account recovery, reducing delinquency, and maintaining high-quality customer service. Position type: Full-time Salary: S/.1,300.00 - S/.1,500.00 per month Application question(s): * Do you live near the district of San Luis or in neighboring districts? Work location: On-site