MISSION: Ensure that each of our clients' trips is an unforgettable experience. You will be responsible for supervising and coordinating all operations, guaranteeing that every detail, from booking to the client's return, is executed flawlessly. RESPONSIBILITIES: 1\. Service management: You will efficiently coordinate and supervise tourism services (hotel bookings, transportation, guides, tours, etc.). 2\. Supplier relations: You will maintain smooth and strategic communication with our network of local suppliers, ensuring quality and the best cost\-benefit ratio. 3\. Prompt incident resolution: You will act quickly and proactively to manage any unexpected events or emergencies, guaranteeing complete customer satisfaction. 4\. Process optimization: You will continuously analyze and improve our operational processes to maximize efficiency and service quality. 5\. Reporting and analysis: You will prepare detailed reports to measure operational performance and contribute to strategic decision\-making. PROFILE \* Professional or technical graduate in Tourism, Hospitality, Administration, or related fields. \* Minimum 1\-2 years of experience in operations or reservations roles within travel agencies or tour operators in Cusco. \* Intermediate to advanced level of English (essential). \* Proficiency in office tools (Microsoft Office) and familiarity with reservation management systems (CRM). \* Excellent communication, leadership, and teamwork skills. \* A proactive individual, results\-oriented, with strong ability to work under pressure. \* Passion for Peruvian culture and detailed knowledge of tourist attractions in the Cusco region. BENEFITS: \* Competitive salary and benefits according to law. \* Real opportunities for growth and professional development. \* A collaborative and dynamic work environment. \* The opportunity to be part of a team that creates unique and memorable travel experiences. Job type: Full\-time, Permanent Salary: S/.1,800\.00 \- S/.2,000\.00 per month Work location: On\-site