Our growing company is looking for a candidate with experience in SUPERVISION OF CALL CENTER COLLECTIONS REQUIREMENTS: \-Minimum of 1 year of experience leading teams in Call Center Collections for ACTIVE/WRITTEN-OFF portfolios – (mandatory). \-University studies in progress or completed. \-Intermediate to advanced level Excel skills (mandatory). \-Highly proactive and dynamic. \-Strong communication skills. \-Leadership. \-Team management. \-Ability to handle pressure. \-Adaptability. JOB RESPONSIBILITIES \-Distribution of the collection portfolio to call center staff. \-Supervision and monitoring of call center operations. \-Monitoring of staff calls. \-Preparation and submission of daily collection reports and portfolio progress reports to management and clients. \-Ensure compliance with regulatory requirements (collections and procedures). \-Maintain team morale through various motivation activities. WE OFFER: \-Market-competitive salary \+ attractive commissions. \-Mype payroll from day one. \-Monthly and timely payments. \-Work schedule: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 9:00 AM to 1:00 PM. \-Ongoing training. \-Opportunity to join a company with strong market growth potential. \-EPS 50% (optional) Work location: Calle Enrique Encinas Franco 284 \- La Victoria Landmarks: Av. Aviación with Av. del Aire, in front of Videna / Behind Av. Canadá / One block from La Cultura train station. Job type: Full-time Salary: S/.1,800\.00 \- S/.2,500\.00 per month Work location: On-site