ADMINISTRATOR – TELECOMMUNICATIONS COMPANY / ISP

Description

Job Summary: We are seeking an experienced Administrator in telecommunications to organize, control, and improve administrative processes, closely collaborating with the General Management and coordinating across various departments. Key Highlights: 1. Joining a growing telecommunications company 2. Active participation in process improvement 3. Opportunity for growth and development ADMINISTRATOR – TELECOMMUNICATIONS COMPANY / ISP Job Objective At **Fibatel**, we seek an **Administrator with experience in telecommunications companies**, capable of organizing, controlling, and improving the company’s administrative processes, working directly with General Management and coordinating with different departments. We seek an organized, responsible, proactive individual with strong follow-up ability—not limited solely to office tasks—but who can actively engage in the company’s daily operations management. Main Responsibilities * Administer and supervise the company’s administrative processes. * Manage control of income, expenses, payments, and obligations. * Prepare administrative and management reports for General Management. * Monitor accounts receivable and delinquency levels. * Coordinate and control procurement, quotations, and supplier relationships. * Supervise warehouse, materials, tools, and equipment control. * Maintain administrative control of assets, vehicles, and equipment assigned to staff. * Coordinate documentation with the Accounting Department and monitor administrative obligations. * Manage documentation, contracts, files, and internal procedures. * Maintain administrative personnel records: attendance, schedules, vacations, leave requests, and employment documentation. * Coordinate with **Operations, NOC, Customer Support, Sales, and Marketing** departments. * Monitor compliance with procedures and responsibilities across departments. * Identify administrative issues and propose improvements. * Participate in implementing and improving processes, KPIs, and digital management tools. * Prepare periodic KPIs and reports to support decision-making by General Management. Requirements * University or technical degree in **Administration, Industrial Engineering, Accounting, Economics, or related fields**. * Minimum **2–3 years of experience in administrative or management roles**. * **Experience in telecommunications companies, ISPs, fiber optics, cable, technology, or similar service providers.** * Experience coordinating staff and multiple company departments. * Intermediate or advanced Excel proficiency. * Knowledge of cash control, collections, procurement, suppliers, warehouse, and administrative processes. * Ability to prepare and analyze reports and KPIs. * ERP, CRM, billing systems, or management platform experience is desirable. * Familiarity with the administrative and operational functions of an ISP is desirable. Competencies Sought * Organization and follow-up capability. * Leadership and personnel management. * Analytical ability. * Problem-solving judgment. * Effective communication. * Proactivity and results orientation. * Ability to work directly with General Management. * Adaptability to technological tools and new processes. * Ability to detect disorganization, implement controls, and improve procedures. Particularly Valued Prior experience in **fiber-to-the-home (FTTH) internet providers, telecommunications operators, or ISPs**, and knowledge of processes related to: * Billing and collections for recurring customers. * Technical installations and services. * Management of telecommunications materials and equipment. * Inventory and warehouse control. * Coordination between administration and operations. * Supplier management. * Customer, sales, delinquency, and operational KPIs. We Offer * Joining a growing telecommunications company. * Direct collaboration with General Management. * Active participation in improving and professionalizing the company’s processes. * Opportunity for growth and development within Fibatel. Salary: S/.2,500.00 – S/.3,500.00 per month Application Question(s): * In which district do you reside? Work Location: On-site employment