Are you passionate about delivering excellent customer service and do you have sales skills? This is your opportunity! We are looking for a proactive, dynamic, and results-oriented **Call Center Operator** to join our growing team. If you have experience in customer service or sales, we are looking for you! **FUNCTIONS** * Notify customers of order confirmation and that their shipment is en route via official communication channels. * Monitor incidents across various WhatsApp groups, respond to delivery personnel requests, validate visits, discounts, order reductions, and payment method verification. * Contact end customers to confirm product delivery. * Promptly resolve customer requests and complaints. * Contact customers registered in the database assigned by the supervisor. * Provide technical information to customers regarding products listed in the catalog. * Process purchase orders from regular customers. * Prepare reports and perform other duties as directed by the immediate supervisor. **REQUIREMENTS** * Minimum of 6 months previous experience in a call center. * Availability to work in the Breña district, Monday through Saturday from 09:00 to 18:00 or from 10:00 to 19:00; shifts will be assigned by the company. * Proactive with initiative. Goal-oriented work environment. * Basic to intermediate level computer and Microsoft Office skills. * Strong customer interaction and objection handling skills. **BENEFITS** * Immediate enrollment in MYPE payroll * Ongoing training * Bonuses for punctuality and productivity * Monthly payments Job type: Full-time Salary: Starting at S/.1,300.00 per month Application question(s): * Please state your residential district * Leave us your updated contact number Work location: On-site position