We are currently looking for talent for the position of **Customer Service** at our Plastic Surgery Clinic. **Requirements:** * Graduate of Technical or University studies in Administration, Marketing, or related fields. * 1 year of experience in the role (**handling inquiries**, requests, complaints, and/or claims through telephone, in person, email, chat, and/or **whatsapp**). * Intermediate knowledge of **Excel**. * Intermediate knowledge of **Google Drive**. * **CRM knowledge**. **Responsibilities:** * **Handling inquiries and scheduling appointments** with interested individuals according to service protocols per channel (telephone, email, chat, and/or whatsapp). * Knowledge or ability to **learn about plastic surgery**. * Promote the use of **digital channels**. * Propose actions to **improve closure of medical consultations**, internal processes, and reduce response times. * Retain customers expressing **interest in medical consultation**. * Receive payment for the medical consultation fee and schedule the appointment. Type of position: Full-time Salary: Starting at S/.1,500.00 per month Application questions: * What are your salary expectations? * How old are you? * Which district do you live in? * Do you have experience with any CRM? * Do you have any issues working in person in Santiago de Surco (in front of Jockey Plaza)? Work location: On-site