We are looking for telephone advisors to provide customer service and cross-selling for the company WIN: Functions: * Handle all calls with quality, delivering accurate information and using available resources to ensure resolution during the first contact. * Stay updated on any potential changes in service information. * Meet sales and customer retention targets while achieving established service quality standards. * Report any incidents or issues that hinder performance to the supervisor. * Maintain confidentiality of information. * Comply with all company policies and any tasks assigned by the immediate supervisor. * Meet service objectives: AHT, adherence, quality, % of calls handled, and all other service-related metrics. **What do we offer?** * The opportunity to join a constantly growing company. * Short-term career development opportunities. * Access to our remote and flexible work model. * Hiring under the APE (Apprenticeship with Predominance in the Company) modality. * Free certifications. * Financial subsidy with no deductions. * Private insurance (FOLA). **What do we expect from you?** * Completed secondary education. * Basic computer skills. * Preferably experience in sales/customer service via call center, but no experience is acceptable. * Availability to work 100% remotely. * Own a PC or laptop. * Availability to work shifts from 3\-pm to 12am or part-time from 3pm to 11pm. * Availability to work Monday through Sunday with one rotating day off. Job type: Full time, Part time Salary: S/.1,130\.00 \- S/.1,400\.00 per month Application questions: * Do you have experience in sales or customer service via call center? * Do you have a PC or laptop to work from home? * Please send us your WhatsApp number so we can contact you? Work location: Remote job