TKAMBIO: We are a FINTECH with an innovative vision and exponential growth, we are looking for an agent to provide online customer service. If you are committed, enjoy challenges, have strong judgment, desire to learn, ambition in life, and want to get out of your comfort zone, this job is for you. If you meet the following requirements, we invite you to apply so we can schedule an interview. Requirements * **Recent technical or university graduates in Economics, Finance, Administration, or related fields.** * **1 year of experience in the financial sector: banks, credit unions, and financial institutions (desirable but not mandatory).** * **Required: Minimum 1 year of customer service experience.** Responsibilities and obligations * **Intermediate/Advanced level in Microsoft Office (Excel).** * **CRM handling skills.** * **Ability to negotiate with customers.** * **Make calls to customers for re-targeting tasks and satisfaction surveys.** * **Be proactive in ensuring our customers achieve the highest possible satisfaction.** * **Prepare and analyze reports.** Skills * **Ability to listen to others.** * **Effective communication skills.** * **Good interpersonal relationships.** * **Attention and concentration ability.** * **Empathy and persuasion.** * **Leadership.** Our Benefits * **Formal employment starting first month.** * **Ongoing training through educational platforms.** * **Corporate benefits.** * **100% Remote Work.** * **Experience the startup culture, participating in the creation of new business models and lines.** Working Hours: Monthly rotating schedule (you will not work all hours listed below) **Monday to Friday** 8:00am to 7:00pm **Saturdays** 9:00am to 2:00pm Job type: Full-time, Permanent Salary: S/.1,200.00 - S/.1,500.00 per month Application Question(s): * What is your salary expectation?