At **NTP Selección y Talento**, on behalf of **WIN Perú**, we are looking for **customer service representatives** to join our team. If you have experience in telephone customer service and sales skills, this opportunity is for you. **Main Responsibilities** * Handle and resolve customer inquiries via phone calls. * Manage **customer retention** for clients at risk of cancellation by offering suitable alternatives. * Identify opportunities for **additional sales (cross\-selling)**. * Maintain customer satisfaction and record activities in the system. **Working Conditions** * **Work Mode:** On-site (San Isidro, Lima). * **Schedule:** Monday to Sunday from 7:00 a.m. to 6:00 p.m. with **rotating days off**. * **Training:** From **November 10th (Monday)**, from 12:00 p.m. to 7:00 p.m. * Duration: **21 days** (16 theoretical remote days \+ 5 ***on-site OJT in San Isidro***). **We Offer** * **S/1130 fixed** \+ * ✅ Performance bonus S/.300 * ✅ Cross-selling bonus: Unlimited * ✅ Training payment: S/ 25 per day * Entry into **APE training payroll** (net salary \+ additional benefits). * Opportunity for professional growth within the customer service and sales area. **Requirements** * **Minimum 3 months of experience** in customer service or sales (Call center). * Availability to **work on-site** in San Isidro, Lima * Communication skills, customer orientation, and teamwork. **Application** Apply directly through Indeed and leave us your information https://forms.gle/op5NMqoyLKw3GYKKA Job type: Part-time, Permanent Salary: S/.1,130\.00 \- S/.1,500\.00 per month Application question(s): * Availability for on-site OJT in San Isidro, Lima Work Location: On-site job