We are looking for a dynamic and results-oriented Contract and Collections Manager, responsible for managing the recovery of overdue accounts through effective customer contact strategies. Your primary role will be to maintain the financial health of corporate clients through proactive, respectful, and efficient management of accounts receivable, aligned with WOW standards. **Main Responsibilities:** * Record service acceptance voice contracts. * Make calls and follow-ups to customers with overdue balances to manage timely payments. * Negotiate payment agreements according to internal policies. * Record and update contact and follow-up information in the corresponding systems. **Requirements:** * Previous experience in collections management or customer service. * Negotiation, communication, and objection-handling skills. * Basic knowledge of office tools and collections systems. Job type: Full-time, Permanent Salary: S/.1,130.00 - S/.1,200.00 per month Work location: On-site position