Job Summary: We are seeking proactive Customer Service Advisors for a young and dynamic environment, responsible for handling inquiries, managing complaints, and coordinating solutions. Key Highlights: 1. Opportunity to grow professionally in a young and dynamic environment. 2. Career path and excellent growth opportunities. 3. Excellent working environment and motivated team. **Advance Your Career at IBC Institute / CEPAL! – Customer Service (Afternoon Shift)** Do you enjoy helping people, are you proactive, and do you wish to grow professionally in a young and dynamic environment? This is your opportunity! At **IBC Institute / CEPAL**, we are looking for **Customer Service Advisors** for our afternoon shift. **Your main responsibilities:** * Handle customer calls, emails, and chats. * Provide information about courses, diplomas, and the educational platform. * Manage complaints and coordinate solutions with other departments. * Support class scheduling and coordination. **Requirements:** * Completed secondary education (technical or university degree preferred). * Minimum 6 months of experience in customer service or call center roles. * Proficiency in Microsoft Office and digital tools. * Clear communication skills, empathy, and customer orientation. **What we offer:** * **Fixed schedule:** Monday to Friday: 2:00 p.m. – 6:00 p.m. **\|** Saturdays: 8:00 a.m. – 12:00 p.m. * **Days off:** Sundays and holidays. * **Fixed salary:** S/ 700 **(Service Fee Receipt).** * Career path and growth opportunities. * Excellent working environment and motivated team. **If you want to learn, develop yourself, and join a team that values your talent… apply now and start your career with us!** Job Type: Part-time Salary: Up to S/.700\.00 per month Expected Hours: 24 per week Work Location: On-site