We are ***RIKOTON CHICKEN***, an important roasted chicken restaurant chain with over 20 years of experience in the rotisserie and grill industry. We are currently looking for (1) **OPERATIONS SUPERVISOR** who meets the following profile: **REQUIREMENTS** * Minimum 3 years of experience serving customers in the roasted chicken and/or restaurant industry. * Ability to work as part of a team. * University or technical studies in Marketing, Administration, or related fields. * **Strong leadership skills with a results-oriented approach. (Essential)** * Intermediate-level proficiency in Excel and other office software. * ERP system knowledge **(Essential)** * Knowledge of sales management and commercial operations. * Residing in San Juan de Lurigancho or nearby areas **(Desirable)** **RESPONSIBILITIES** * Plan and execute the sales strategy and monitor its progress. * Achieve monthly sales targets. * Retain customers and promote additional products from the portfolio. * Identify new opportunities with new clients, expanding the client base and supporting company growth. * Promptly address customer complaints and feedback. * Represent the company's brands effectively. * Develop a traditional sales channel by maintaining existing accounts and identifying new prospects (Distributors, Wholesalers, etc.), executing visit plans with corresponding reports. * Prepare monthly sales plans, setting objectives and tracking goal achievement. * Provide feedback on market trends and competitor activities. * Measure the effectiveness of strategic sales and marketing initiatives. * Monitor and control the operational aspects of the sales process. * Submit monthly sales reports and performance indicators. * Fulfill any additional requirements communicated by Management. **COMPETENCIES** * Problem-solving * Proactivity * Leadership * Team management * Customer service orientation **BENEFITS:** * Immediate payroll inclusion from day one, with legal benefits according to (Mype) regulations. * Extraordinary bonuses (National Holidays, Christmas, and tenure-based). * Market-competitive salary. ***If you meet the requirements, don't hesitate to apply. You can also become part of the RIKOTON CHICKEN family.*** Job type: Full-time, Permanent Application questions: * How many years of experience do you have in this position? Briefly detail. * In which district do you currently live? Please specify with a reference point. Work location: On-site position