Lima Engineering - Hardware Job Listings

technical support-presential64144999247747120

Indeed

technical support-presential

We are a Digital Solutions and IT Services company with 30 years of experience in the market. We have more than 8,000 employees across Latin America, the United States, and Europe. Position Description We are a Digital Solutions and IT Services company with 30 years of experience in the market. We have more than 8,000 employees across Latin America, the United States, and Europe. We invite you to join our team in the position of: HELP DESK OPERATOR Requirements: \- Technical degree or university bachelor's degree in Systems Engineering or related fields \- Knowledge of Windows desktop (W7, W8\.1, W10\), Office, Office 365, Microsoft365, and Networking Level I. \- 2 years of experience in on-site technical support Responsibilities: \- Provide technical support to users regarding laptop hardware, base software, office software, and applications. \- Maintain operational service during scheduled hours for reported incidents by users of systems included within the scope of the service. \- Provide on-site support for application incidents. \- Record all incidents occurring during the work shift. \- Continuously monitor pending tickets and ensure they are properly closed. Schedule: Mon-Sat Full-time mode: 8 hours per day (rotating shifts between 7 am and 9 pm, minimum entry time 7 am, maximum exit time 9 pm) \- Saturdays from 7 am to 1 pm Benefits: Belonging to the América Móvil group. Formal salary from day one at 100%. Corporate EPS (optional). Corporate agreements. Interested candidates should send their CV along with preferred work mode and salary expectations. "Global Hitss maintains an inclusive hiring policy and encourages anyone to participate in the selection process." We invite you to visit our website Job type: Full-time Salary: S/.1,600\.00 per month Application questions: * What are your salary expectations? * Are you agreeable to the required on-site presence and working hours? * What is your DNI number? * Do you hold a technical degree or university bachelor's degree? * Do you have 2 years of experience providing on-site technical support?\*Please detail Work location: On-site position

Ctra. Panamericana Nte. 3778, Lima 15160, Peru

S/1,600/month

PROFESSIONAL IT INFRASTRUCTURE INTERN - SURQUILLO64144999266945121

Indeed

PROFESSIONAL IT INFRASTRUCTURE INTERN - SURQUILLO

The Euromotors Group is made up of 12 companies: Euromotors, Euroshop, Altos Andes, Euro Camiones, San Bartolomé, Renting, Euroinmuebles, One, Eurolift, RevoMotors, International Camiones del Perú and Euroconnect. We want you to join our family and count on your talent. If you are passionate about service and share values such as: order and cleanliness, transparency, personal well-being, listening skills, and excellence. Apply for: PROFESSIONAL IT INFRASTRUCTURE INTERN - (SURQUILLO). Join us and share our DNA! What is our ideal candidate like? * Graduate of a Systems Engineering, Networking, or related program. * Availability for on-site work from Monday to Friday. * Knowledge of physical and virtual servers, networks, and communications. * Experience with Windows Server, Linux, and Cloud platforms (Azure, AWS, GCP, and Digital Ocean). * Knowledge in IT infrastructure topics. What would be your responsibilities? * Provide support in managing Microsoft infrastructure, network, and communications services. * Create technical documentation regarding configurations, procedures, security policies, and IT service administration. * Assist in managing IT assets (hardware and software), inventories, asset additions and removals. * Monitor IT infrastructure. * Support email backup management, creation of network access and corporate email accounts, among others. What competencies are we looking for? * Proactivity * Teamwork * Organization * Commitment * Results-oriented What do we offer? * Be part of a leading company in vehicle importation and sales. * Exclusive benefits from the Euromotors Group. * Continuous learning and training. * And much more! All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual expression or identity, sexual orientation, national origin, genetics, disability, or age. Job type: Full-time Salary: S/.1,500.00 per month Application questions: * Do you have knowledge in IT infrastructure? Briefly explain. * Indicate your salary expectations. * Specify what degree you studied and your academic status (graduate, bachelor's degree holder, or professional title holder). * Are you available to work Monday through Friday in Surquillo? * Do you have prior experience performing similar duties? Briefly explain. * Do you have experience with Windows Server, Linux, and Cloud platforms? Work location: On-site job

C. José Sabogal 220, Lima 15048, Peru

S/1,500/month

R&D ENGINEERING MANAGER64144999227651122

Indeed

R&D ENGINEERING MANAGER

**REQUIREMENTS:** * Bachelor's degree in Electronics Engineering, Mechatronics Engineering or Systems Engineering * Master's degree in Innovation or Project Management. * Desired: certifications in Project Management (PMP, Scrum Master, Agile). * Proven leadership in R\+D * Project/team management * Strategic vision * Effective communication * Experience in electronic/embedded design and software * Results-oriented * Ability to prioritize, negotiate and solve complex problems. * Advanced spoken and written English. **JOB DESCRIPTION:** 1\. Lead planning, execution and control of all R\+D projects (hardware, firmware, software and telecommunications). 2\. Define technology roadmap, initiative prioritization and impact metrics. 3\. Manage engineering teams and external vendors; resource allocation. 4\. Supervise design, prototyping, validation and transfer to production. 5\. Ensure compliance with applicable regulations and certifications (quality, safety, environmental). 6\. Prepare budgets, control area costs and risks. 7\. Drive continuous improvement, agile methodologies and engineering best practices. 8\. Standardize technical documentation, manuals and versioning. 9\. Align with Operations, Commercial and Support for successful product launches. 10\. Report KPIs and progress to management; make critical technical decisions. 11\. Manage large-scale projects as implementation leader Benefits according to law Pleasant work environment Job type: Full-time Work location: On-site employment

Ctra. Panamericana Nte. 3778, Lima 15160, Peru

Negotiable Salary

Indeed

AUDIOVISUAL TECHNICIAN

**Professional Profile: Audiovisual Technician** * Job Title: Specialist Technician in Audiovisual Systems * Level: Technician / Professional * Area: AV Technology / Institutional Support * Location: Lima, Peru * Availability: Full-time **Job Objective** * Provide specialized technical support in the installation, configuration, operation, and maintenance of audiovisual systems in institutional, commercial, and educational environments, ensuring quality, operational continuity, and regulatory compliance of implemented solutions. **Main Responsibilities** * Installation and configuration of projection systems, LED/LCD displays, videowalls, professional audio, and videoconferencing systems. * Integration of AV equipment with IT platforms, IP networks, centralized controllers, and automation systems. * Diagnose and resolve technical faults in audiovisual hardware (matrix switchers, amplifiers, PTZ cameras, etc.). * Provide support for institutional events, live broadcasts, recordings, and multimedia production. * Prepare technical reports, maintenance records, and intervention logs. * Train end users in safe and efficient operation of AV systems. **Required Qualifications** * Technical degree in Electronics, Telecommunications, Sound Engineering, or related fields. * Desired certifications: CTS, Dante, Extron, Crestron, AVIXA (RAVT, CTS). **Key Competencies** * Technical accuracy and attention to detail * Ability to work in teams and under pressure * Proficiency with diagnostic tools and configuration software * Adaptability to institutional environments and safety regulations * Clear communication and customer service focus **Desired Experience** * Minimum 2 years working on institutional AV projects, auditoriums, control rooms, digital signage, or videoconferencing. * Familiarity with leading brands: Epson, Samsung, LG, Hikvision, Unilumin, Yealink, Viewsonic, JBL, Biamp, Poly, Cisco, Crestron, Extron. Employment Type: Full-time, Permanent Salary: S/.1,500.00 - S/.2,500.00 per month Work Location: On-site

Ctra. Panamericana Nte. 3778, Lima 15160, Peru

S/1,500-2,500/month

Indeed

Service Desk Agent

**Company Description** SGS is a Swiss multinational company, the world leader in inspection, verification, analysis, and certification services for products and services, with more than 2,600 offices and laboratories worldwide. In Peru, we operate in most economic sectors such as mining, agriculture, and fishing, forming part of the value chain of their products and services. **Job Description** * Perform dispatcher tasks for incident and request tickets at level 1 * Handle incident and request tickets within levels 1 and 2 of support, on-site, to ensure technical continuity for all types of technological tools used by SGS users. * Ensure proper case follow-up to improve user experience. * Provide first-level contact and communicate solutions to user incidents and requests. * Appropriately escalate unresolved queries to the next level of support. * Track, route, and redirect incidents and problems to correct resources. * Update ticket data to ensure proper categorization. * Analyze ticket data on platforms such as ServiceNow. * Guide customers through the incident resolution process. * Ensure proper recording, documentation, and closure of all tickets. * Implement recommended modifications or improvements to procedures. * Supervise and handle incident and request tickets within levels 1 and 2 of support, either remotely or on-site, to ensure technical continuity for all types of technological tools used by SGS users. * Ensure proper case follow-up, user confirmation validation, and high-quality technical service (A1), thereby delivering an exceptional experience for SGS users. * Provide first-level contact and communicate solutions to user incidents and requests. * Properly escalate unresolved queries to the next level of support. * Track, route, and redirect incidents and problems to correct resources. · Update customer data and generate activity reports. * Guide customers through the incident resolution process. * Follow up with customers, provide feedback, and monitor issues until resolution using the SGSNow platform. * Utilize excellent customer service skills and exceed customer expectations. · Ensure proper recording, documentation, and closure of all tickets. * Implement recommended modifications or improvements to procedures. * Maintain and expand knowledge of service desk procedures, products, and services. **Requirements** * Professionals with technical or university degrees in Systems, Electronics, Networks and Communications, or related fields. * Minimum of 2 years of experience in support areas and 1 year in similar roles. * Experience providing level 1 and level 2 user support. * Knowledge of ITIL 4 – Incident Management and Change Management. * Knowledge and handling of enterprise hardware and software (from Office 365 to enterprise ERP systems). * Experience managing indicators (Help Desk KPIs). * Experience with ticketing platforms such as Service Now. * Proficiency with remote desktop tools and VPN connections. * On-site work in Callao or provinces **Additional Information** * Formal employment from day one. * Life insurance as per law. * EPS health insurance covered at 80%. * Constant training opportunities. * Corporate agreements.

Jr. Ancash 209, Callao 07021, Peru

Negotiable Salary