**Directo:** We are a technology-based mobility platform with over 17 years of experience, committed to being part of the transformation towards a friendlier, respectful, and safer Lima. Currently, we operate as the official transportation provider for Jorge Chávez International Airport and for the most important shopping centers and companies in Lima. **What do we require?** \- Minimum 6 months of experience as a call center agent in customer support and service. \- Proficient user-level skills in MS Office (ability to register data). \- Availability to work onsite in Miraflores (at the 11th block of Av. El Ejército), with a daily shift of 4 hours, 6 days per week. Starting from the second month, Saturday shifts will be remote. **We offer:** \- Monthly compensation of 800 (basic salary of S/750 \+ S/50 transportation allowance). \- Formal employment from day one, including all statutory benefits. \- Vive Directo benefits (agreements and discounts on our taxi service). **Available shift:** Morning: Mon to Fri, 6:00 am to 10:00 am // Sat, 9:00 am to 1:00 pm **Responsibilities:** \- Register taxi service requests received via phone calls, WhatsApp, or email. \- Provide technical support to users and drivers regarding the mobile app and web platform. \- Handle incident reports and provide solutions related to the mobile application and web platform. \*This job opportunity complies with Law N°29973, which promotes the inclusion of persons with disabilities into the workforce. Job type: Part-time Salary: S/.800.00 per month Application questions: * 1\. How much experience do you have as a call center operator? * 2\. In which district do you reside? * 3\. Do you have availability to work onsite in Miraflores? Work location: Onsite position