**Main Responsibilities** **1. Client Service and Operational Coordination** * Coordinate daily with clients regarding scheduling and delivery of preventive and corrective maintenance services. * Support coordination with operational staff to execute, monitor progress, and close planned services. * Process client requests for access, permits, and other requirements necessary for service delivery. * Receive, record, and manage client complaints or grievances in coordination with the supervisor. **2. Service Control and Monitoring** * Maintain up-to-date records of all daily service interactions. * Update and maintain real-time service tracking. * Prepare quotations for the services provided. * Support the preparation of technical reports, acceptance certificates, and other documentation required for billing. **3. Administrative and Documentation Management** * Manage procurement and negotiate payment terms for service execution. * Request and reconcile petty cash for purchasing materials or accessories. * Verify that all invoices are correctly assigned to their respective projects and associated costs. * Maintain updated and mapped project costs: man-hours, consumables, assigned equipment, and other resources utilized. * Perform other duties related to the position as assigned. **Position RequirementsEducation** * Completed technical or university degree in **Industrial Administration, Industrial Engineering, or related fields**. **Experience** * Minimum of **1 year** of experience in similar roles within the metal-mechanical, maintenance, or industrial services sector. **Knowledge** * Intermediate-level proficiency in **Excel**. * Knowledge of operational control, document management, and service administration (preferred). **Personal Competencies** * Strong sense of responsibility and organizational skills. * Ability to handle difficult situations or work under pressure. * Sense of urgency and customer-centric focus. * Good oral and written communication skills. * Results-oriented with commitment to achieving goals. Employment Type: Full-time Salary: S/.1,200.00 – S/.1,600.00 per month Work Location: On-site employment