**MSL del Perú**, a company dedicated to **Foreign Trade**, is currently seeking an **Import Customer Service** professional with the following qualifications: **Requirements:** * Graduate (university or technical) in International Business, Foreign Trade, or related fields. * Intermediate level of English. * Minimum of 2 years of experience in the position. * Work mode: On-site (preferably residing in districts adjacent to Magdalena). **Required Competencies:** * Stress tolerance and adaptability * Problem-solving skills * Continuous improvement * Results orientation * Proactivity **Job Responsibilities:** * Keep clients informed about the status of their shipments by tracking cargo from origin to the final transshipment port, ensuring adherence to promised delivery timelines. * Coordinate with agents according to client-agreed instructions, ensuring fulfillment of requested timeframes. * Perform pre-entry of information into the FENIX system, ensuring clients can access real-time updates on their cargo status. * Review Load Plans to confirm that all coordinated shipments (Consolidated Service) are properly included; if cargo volume for a specific consolidation is reduced, request commercial support from Pricing. * Register goods requiring insurance coverage in the Internal Insurance Policy Report. * Other duties inherent to the position. **Benefits:** * Formal employment with full statutory benefits. * Opportunities for professional growth within a solid company. * Market-competitive remuneration. If you meet the profile, please send your updated CV including your salary expectations to: asistenterrhh@mslcorporate.com.pe **\*Candidates who do not meet the required profile should refrain from applying.** Job type: Full-time Work location: Regular travel required