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Guest Service Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Ruinas 432, Cusco 08002, Peru
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Description

**Additional Information** **Job Number**25180057 **Job Category**Food and Beverage \& Culinary **Location**JW Marriott El Convento Cusco, Esquina de la Calle Ruinas 432 y San Agustin, Cusco, Cusco, Peru, Cusco **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not limited to putting food on the table for our guests to enjoy until they ask for the bill. Above all, we must create a unique and memorable experience — beyond just food and beverages. Our Guest Service Experts take initiative and provide a wide range of services to ensure our guests' meal is unforgettable. Whether it's setting the table, communicating with the kitchen, interacting with and serving guests, or cleaning work areas and supplies, the Guest Service Expert ensures that transactions feel like part of the experience. Regardless of your role, certain things are essential for success — creating a safe workplace, following company policies and procedures, adhering to quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Service Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; managing menus (reading and visually verifying information); and actively participating in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) unassisted and 50 pounds (22.7 kg) with assistance; reaching above the head and below the knees, including bending, twisting, pulling, and stooping). It is essential that Guest Service Experts perform all these tasks flawlessly (and any other reasonable task assigned) — ensuring our guests are always satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent secondary education. Related Work Experience: Less than one year of related work experience. Supervisory Experience: None. License or Certification: None *At Marriott International, we are committed to promoting equal employment opportunity, treating every individual with dignity and providing equal opportunities for all. We have established an environment where the unique qualities of our employees are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* Marriott Hotels strive to elevate the art of hospitality by innovating whenever possible while preserving the comfort inherent in what is familiar to us around the world. As a Marriott Hotels employee, you will help us fulfill our promise of wonderful hospitality, always, by delivering thoughtful, genuine, and innovative service that honors and enhances this living legacy. With our name synonymous with hospitality worldwide, we proudly welcome you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you become part of the portfolio of brands of Marriott International. **Join** a company that empowers you to bring your best self, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself. JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties located in gateway cities and premier resort destinations around the world. At JW, our associates come first. Because when you feel good, our guests will too. JW Marriott associates are confident, innovative, authentic, and intuitive individuals who carry forward the legacy of the company’s founder, J. Willard Marriott, after whom the brand is named. Our hotels offer a unique work experience where you become part of a community and experience true camaraderie with a diverse group of colleagues. JW offers training, development, and recognition opportunities, and most importantly, a place to nurture your passions within a luxurious environment focused on holistic well-being. Treating our guests exceptionally begins with taking care of our associates. This is what we call The JW Treatment™. By joining JW Marriott, you become part of the portfolio of brands of Marriott International. **Join** a company that empowers you to bring your best self, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself.

Source:  indeed View original post
María García
Indeed · HR

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