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Specialist-Guest Experience
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
La Vendimia 133, Lima 15049, Peru
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Description

**Additional Information** **Job Number**25179484 **Job Category**Rooms & Guest Services Operations **Location**Fairfield by Marriott Lima Miraflores, Calle Martin Dulanto 128, Lima, Peru, Peru, 15047 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our work goes beyond providing guests with a smooth check-in and check-out. Above all, we must create a unique and memorable experience. Our Guest Experience Specialists take the initiative to offer a wide range of services that guide guests throughout their stay. Their role extends beyond the traditional front desk function, as we expect them to take ownership of guest service in key hotel areas with a "guest-first" mindset. They are empowered to move throughout their space and do what needs to be done. Whether addressing operational needs, responding to guest requests, preparing reports, serving high-quality meals, or sharing local points of interest, Guest Experience Specialists ensure that transactions become part of the overall experience. Regardless of your position, certain things are essential for success—creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, following quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Experience Specialist role requires being on your feet and moving (standing, sitting, or walking for extended periods) and being hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) without assistance; reaching above the head and below the knees, including bending, twisting, pulling, and stooping). It is essential that Guest Experience Specialists perform all these tasks flawlessly (and any other reasonable task assigned)—ensuring our guests remain satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent secondary education. Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to promoting equal employment opportunity, treating every individual with dignity, and providing equal opportunities for all. We have created an environment where the unique qualities of our employees are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* With over 1,000 properties worldwide, Fairfield by Marriott guarantees a wonderfully simple stay no matter your destination. Rooted in the heritage of the Marriott family farm, our brand is defined by warm hospitality and excellent value. By joining Fairfield by Marriott, you become part of the Marriott International portfolio of brands. **Join** a company that empowers you to bring your best self, **find** meaning in your work, **be part of** an exceptional international team, and **become** the best version of yourself.

Source:  indeed View original post
María García
Indeed · HR

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