**Company Description:** Auna is a leading organization whose primary commitment is to deliver health and well-being to its affiliates and patients. We constantly seek innovation to provide healthcare solutions with high quality standards that are accessible to everyone. We have presence in Peru, Colombia, and Mexico, and count on more than 14,500 employees. At Auna, we operate under a comprehensive healthcare model centered on people, the most important pillar of our mission. **Job Mission:** Ensure process-based management through the identification, analysis, design, and implementation of processes. **Job Responsibilities:** * Identify and document general and specific processes by collecting field information and validating it with user departments. * Implement improvement opportunities using tools such as flowcharts, SIPOC diagrams, and statistical analysis. * Ensure optimal performance of specific processes and support the implementation of operational efficiency initiatives, guaranteeing their proper execution and contributing to continuous improvement. * Monitor the execution of the planned process portfolio, verifying progress, deadlines, and responsible parties. * Actively participate in meetings for defining scope and tracking process initiatives, preparing meeting minutes, action plans, and work schedules. * Participate in customer experience assessment activities, supporting the development of Patient Journey Maps. * Keep the repository of documented processes up to date and collaborate in updating the company's Process Map. **Requirements:** Bachelor's degree in Industrial Engineering, Systems Engineering, and/or Business Administration. Minimum of 1 year of proven experience as Senior Analyst, Analyst, or Process Assistant. Knowledge of process modeling and project management tools. Intermediate Excel skills; intermediate Power BI (desirable). **Offer Conditions:****Benefits:** * Medical insurance * Training and courses * Wellness activities * Meal subsidy * Discounts on products