**Company Description** **INNOVAXIONES \| Microsoft Solution Partner** If you are passionate about technology, enjoy solving complex problems, and want to help companies transform their processes—now applying AI—this opportunity is for you! Get to know us: www.innovaxiones.com ✅ **About INNOVAXIONES** We are a technology company focused on delivering strategic solutions to our clients. We don't just implement software; we design standardized solutions that optimize processes and drive growth for large organizations in sectors such as MINING, BANKING, ENERGY, and INDUSTRY, now applying AI in all our projects. We are official and legal partners of leading global consulting and technology firms, providing automation services, support, software subscriptions, and business laptops, complying with all technical certifications as well as the legal and tax requirements demanded by our global partners. We work with leading tools such as SAP, Microsoft Power Platform (BI, Apps, Automate), Smartsheet, ASANA, SysAid, Freshservice to take project and service management to the next level. Our culture is modern, dynamic, and oriented toward continuous learning. We believe in talent, proactivity, and teamwork to achieve extraordinary results. **Job Description** ✅ **Functional Analyst** As a Junior Functional Analyst, you will be the key bridge between our clients' business requirements and the power of technology. Your mission will be to listen, understand their challenges, design efficient processes, configure our platforms, and create solutions that generate real and measurable impact. You will be a trusted advisor and the key to the success of our projects. **Key Responsibilities:** * Lead workshops and requirement-gathering sessions with clients. * Analyze, document, and map current and future business processes (As\-Is / To\-Be). * Translate business requirements into functional solutions by configuring platforms such as SAP, Microsoft platform, Smartsheet, SysAid, or Freshservice. * Design workflows, dashboards, and customized reports. * Prepare functional documentation, user manuals, and training materials. * Conduct functional testing and coordinate user acceptance testing (UAT). * Collaborate closely with clients, vendors, and internal teams to ensure successful implementation. **Requirements** ✅ **Who are we looking for?** * **Experience:** Minimum of 1 year of experience as a Functional Analyst, Business Analyst, Applications Consultant, or similar role. * **Education:** Graduate or Bachelor's degree in Systems Engineering, Software Engineering, Industrial Engineering, or related fields. * **Technical skills:** Solid experience in requirements gathering and process mapping (BPMN or similar). * **Innovative mindset** with the ability to leverage AI solutions in designing functional client solutions. * **Soft skills:** Excellent communication, active listening, customer service orientation, proactivity, and strong problem-solving skills within team-based, project-aligned environments. * **Mindset:** Passion for technology, insatiable curiosity, and a genuine desire to learn and grow professionally. * **Availability:** To work onsite at our offices in Santiago de Surco. * **English** intermediate/advanced level * **Bonus Points** * Prior experience configuring ERP platforms, service management (tickets), or project management (Project PPM) systems. * Knowledge of hybrid project management methodologies. * Certification in ITIL, PMP, or any process management-related certification. * Familiarity with BABOK, IIBA **Additional Information** ✅ **What do we offer at INNOVAXIONES?** * **Career path:** Professional development, exposure to global clients and projects. * **Continuous training:** Education and certifications on leading market platforms. * **Excellent work environment:** A flat, young, dynamic, and collaborative team. Here, everyone contributes! * **Modern offices** conveniently located in Santiago de Surco. * **Salary** * **Permanent contract** with all statutory benefits. * **Salary:** S/.1500 on payroll, gross amount (from which deductions are made for payroll purposes) **PLEASE INCLUDE YOUR SALARY EXPECTATIONS IN YOUR APPLICATION**