ACADEMIC SUPPORT ASSISTANT

Description

Job Summary: We are seeking a dynamic and empathetic Academic Support Assistant to provide continuous support to students and faculty, ensuring flawless administrative and academic processes. Key Highlights: 1. Key contact point for students and faculty. 2. Ensure flawless administrative and academic processes. 3. Resolve incidents to ensure a high-quality educational experience. We are looking for an Academic Support Assistant! ​Are you passionate about education, organization, and delivering exceptional service? This opportunity is for you!​At New Horizons Peru, we are seeking a dynamic, empathetic, and detail-oriented Academic Support Assistant to join our team.​ The Challenge:​Your primary mission will be to serve as the key contact point for our students and faculty, ensuring that administrative and academic processes run flawlessly and providing continuous support throughout the entire educational cycle.​ **Key Responsibilities:** Provide timely assistance and support to students and faculty regarding inquiries about schedules, enrollments, platforms, and academic procedures.​Support the management, registration, and updating of data in the institution’s internal systems.​Coordinate and monitor compliance with activities outlined in the academic calendar.​Assist in preparing reports, grade records, and administrative documentation for the department.​Collaborate in resolving daily incidents to guarantee a high-quality educational experience.​ **What Are We Looking For?** Technical or university-level education currently in progress or completed in Administration, Communication Sciences, Education, or related fields.​Prior experience of at least 6 months in customer service, secretarial, or administrative support roles (experience in the education sector is desirable).​Proficiency in office tools (MS Office, especially Excel) and familiarity with academic management or communication platforms (e.g., Microsoft Teams, Zoom, etc.).​Excellent verbal and written communication skills, empathy, and the ability to work under pressure.​Exceptional organizational skills and proactive problem-solving abilities. **Please send your CV to pierina.lecca@newhorizons.edu.pe along with your salary expectations.** Salary: S/.1,200\.00 \- S/.1,300\.00 per month Work Location: Hybrid in Lima, Lima