Academic Support Assistant

Description

Job Summary: We are seeking a dynamic, empathetic, and organized Academic Support Assistant to serve as the key point of contact for students and faculty, ensuring seamless academic and administrative processes. Key Responsibilities: 1. Continuous support throughout the educational cycle 2. Management and updating of internal data 3. Collaboration in resolving incidents We are looking for an Academic Support Assistant! ​Are you passionate about education, organization, and delivering exceptional service? This opportunity is for you!​At New Horizons Peru, we are seeking a dynamic and empathetic Academic Support Assistant with strong attention to detail to join our team.​ The Challenge:​ Your primary mission will be to serve as the key point of contact for our students and faculty, ensuring that administrative and academic processes run flawlessly and providing continuous support throughout the entire educational cycle.​ Provide timely assistance and support to students and faculty regarding schedules, enrollments, learning platforms, and academic procedures.​ Support the management, registration, and updating of data in the institution's internal systems. ​Coordinate and monitor compliance with activities outlined in the academic calendar.​ Assist in preparing reports, grade records, and administrative documentation for the department. ​Collaborate in resolving daily incidents to ensure a high-quality educational experience.​ What Are We Looking For? ​Technical or university-level education currently in progress or completed in Administration, Communication Sciences, Education, or related fields.​Prior experience of at least 6 months in customer service, secretarial, or administrative support roles (experience in the education sector is preferred).​Proficiency with office tools (MS Office, especially Excel) and familiarity with academic management or communication platforms (e.g., Microsoft Teams, Zoom, etc.).​Excellent verbal and written communication skills, empathy, and the ability to work under pressure.​Exceptional organizational skills and proactive problem-solving abilities. Please send your CV to pierina.lecca@newhorizons.edu.pe along with your salary expectations. Salary: S/.1,200\.00 \- S/.1,300\.00 per month Work Location: Hybrid in Lima, Lima