FUNCTIONS: \- Provide telephone support to users regarding basic software, office software, and applications. \- Maintain operational support service during the agreed working hours for incidents reported by users of systems included within the scope of the service. \- Handle application incidents from the Help Desk. \- Continuously track pending tickets and ensure they are properly closed. BENEFITS: \- Fixed salary of S/1200 \+ S/100 \+ S/70 in bonuses \- Full payroll benefits starting from day one. \- Corporate agreements. \- Career advancement opportunities. Schedules: FULL TIME: 9 AM to 4 PM / 10 AM to 5 PM / 11 AM to 6 PM EVENING: 11 AM to 8 PM / 12 PM to 9 PM Job type: Full-time Salary: S/.1,500.00 \- S/.1,600.00 per month Application question(s): * Please provide your contact and WhatsApp number * Office skills, indicate level Work location: On-site job