**Job Description** We are **Verisure Perú**, a company specialized in high-tech electronic security systems and leader in the European market. With 30 years of presence in Europe and Latin America, Verisure is undergoing full technological development and transformation, offering our customers the trust and security they need to protect what matters most to them. In addition, it is certified as one of the best companies to work for by Great Place to Work. Join our team as an **Administrative Customer Service Manager** and become part of our great family! **Your main challenges will be:** * Manage claims and requests related to billing, payment methods, and collections (Infopoint\-mail – call). * Coordinate post\-claim management, review of suspicious cases, and creditor balances. * Personally attend to large account customers, including their requests and claims. * Process all requests and claims required by our suppliers. * Provide support for legal department inquiries related to claims. * Monitor assigned area mailboxes. * Manage re\-enrollment campaigns for payment methods, preventive card management for expiring cards or others. **What are we looking for?** * Graduates in Administration, Communications, Accounting, Finance, and/or related fields (technical or university level). * 1 to 2 years of experience in customer service and administrative tasks. * Intermediate level Excel skills. * Availability to work on-site from Monday to Friday, 9 am to 6 pm, and Saturdays from 9 am to 1 pm in San Isidro. **What do we offer?** * Formal employment with all statutory benefits. * Food card. * 80% covered EPS. * 100% covered Oncological insurance. * Training through Workday Learning. * Access to Veribenefits. * Career path. * Be part of a company certified by **Great Place to Work.** Verisure Perú is a company that promotes and ensures professional development for its employees in an environment of equality and respect, encouraging everyone to have equal growth and improvement opportunities. Additionally, from the application stage, we guide people with disabilities and promote labor inclusion in our various recruitment processes, according to LAW N° 29973, in favor of protection and promotion under equal conditions. **"Come on, what are you waiting for to join Verisure's team and start making history?"**