At Global Hitss, a technology company with over 36 years of experience providing innovative solutions in Latin America, USA, and Europe, we are currently looking for our next HELP DESK OPERATOR JR / HELP DESK JR! REQUIREMENTS: * Graduates with technical or university degrees in computer science, information technology, systems engineering or related fields. **(Mandatory)** * 1 year of experience in level 1 help desk activities **(Mandatory).** TECHNICAL SKILLS: * Intermediate knowledge in Excel * Theoretical knowledge in ITIL * Customer service knowledge BENEFITS: * Official payroll salary starting from the first day. * Be part of the América Móvil group. * On-site work mode * Corporate health insurance covered at 50% (optional). * Half-day off on your birthday! * Corporate agreements. "Global HITSS maintains an inclusive hiring policy, therefore invites any individual to participate in the selection process." We invite you to visit our website: http://www.globalhitss.com/ Job type: Full-time Salary: S/.1\.00 \- S/.2\.00 per month Application questions: * Are you currently employed? * What is your availability if selected? * What is your skill level in Excel? * Do you have knowledge in ITIL? * How much experience do you have in level 1 help desk? * What is your current academic degree? (Technical or university graduate) * Currently, we are offering a salary of 1300 Peruvian soles for this profile, under on-site modality. Are you agreeable to this? Work location: On-site job