At Global Hitss, a technology company with over 36 years of experience providing innovative solutions in Latin America, the USA, and Europe, we are currently looking for our next JUNIOR HELP DESK OPERATOR / HELP DESK JR! REQUIREMENTS: * Graduates with technical or university degrees in computer science, information technology, systems engineering, or related fields. **(Mandatory)** * Minimum of 2 years of experience in help desk activities at level 2 **(Mandatory).** TECHNICAL SKILLS: * Intermediate knowledge in Excel * Theoretical knowledge in ITIL * Customer service knowledge BENEFITS: * Official payroll salary from day one. * Be part of the América Móvil group. * On-site work modality * Corporate EPS covered at 50% (optional). * Half-day off on your birthday! * Corporate agreements. "Global HITSS maintains an inclusive hiring policy and invites any individual to participate in the selection process." We invite you to visit our website: http://www.globalhitss.com/ Job type: Full-time Salary: S/.1\.00 \- S/.2\.00 per month Application questions: * Are you currently employed? * What is your availability if selected? * What is your skill level in Excel? * Do you have knowledge in ITIL? * Do you have customer service knowledge? * What is your current academic level? (technical or university graduate) Please specify your major * Are you agreeable to the on-site work modality? * How much experience do you have in level 2 help desk or microcomputer support? (Please specify) * What is your salary expectation? Work location: On-site job