**Your main objective will be:** Lead a team of executives specialized in high-value clients, ensuring an exceptional experience through personalized, agile, and reliable service. Promote long-term relationships with our clients through comprehensive advisory and the provision of financial solutions that contribute to achieving their personal and financial goals. **How will you achieve it?** * Ensure the effective implementation of the High Income channel strategy, adapting it to the characteristics and capabilities of each executive under your supervision. * Drive efficient management of leads, visits, and business opportunities, supervising the proper classification and traceability of all customer interactions. * Monitor and manage the achievement of sales and service targets, ensuring a balance between financial results (sales, deposits, loan placements) and customer experience (NPS, FCR). * Guarantee effective handling of inquiries, requests, and complaints; lead customer recovery and retention actions, empowering your team under a model of responsible autonomy. * Foster a positive work environment, ensure appropriate scheduling of breaks and vacations, and implement actions that promote team motivation, cohesion, and high performance. * Conduct daily monitoring of key management reports (site, sales, liabilities, among others) to make informed decisions and detect deviations on time. * Identify optimization opportunities in customer service, sales, and after-sales processes; propose improvements to segment, product, operations, and customer experience teams. * Ensure full staffing of the team, lead induction, training, and development processes for executives; ensure they have the necessary tools and promote their overall well-being. **What do we require from you?** * Graduate of Business Administration, Marketing, Industrial Engineering, Economics, or related fields. * Two years of experience performing similar roles. * Knowledge of high-value client management (premium, private, or affluent banking). * Experience managing commercial and service indicators (sales, NPS, FCR, etc.). * Intermediate level of Office software. **What do we offer you at Interbank?** * Be part of accelerating the digital transformation of one of Peru's most important companies. * Opportunities for development and continuous learning. **Apply now and become part of a team that always strives for more!** At Interbank, we are committed to equal opportunities. All applicants will be considered regardless of ethnic origin, gender, age, marital status, sexual orientation, religion, disability, nationality, or economic condition.