We are currently looking for a **Student Wellness Administrative Assistant** to join our team in a **face-to-face** capacity. This person will be responsible for **providing support and resolving any type of student concern through a high-quality service**. **REQUIREMENTS**: * Student or graduate of Administration or related fields. * Basic knowledge of digital tools: Google Docs, Spreadsheets, and web browsers. * Previous experience in customer service or social media management is desirable. * Immediate availability to work in-person in Lima Cercado. (Desirable) * Excellent writing and spelling skills. * Age between 18 and 30 years old **FUNCTIONS AND RESPONSIBILITIES**: * Enroll students and maintain communication to confirm their access to the platform. * Monitor students throughout their interaction and learning process. * Continuously follow up with students who have not completed the academic program. * Record student assignments, evaluations, and forum activities so that teachers can address them. * Coordinate and schedule academic advising sessions requested by students. * Follow up and notify students regarding the payment of their second or third installments. * Provide effective responses to student inquiries, complaints, claims, and/or suggestions. * Provide concise answers to student questions or concerns via forums or other communication channels. * Resolve issues and technical problems arising from the virtual platform. * Prepare completion certificates and/or certifications for students who have successfully finished the academic program. * Communicate effectively with students via phone calls, text messages, or email as appropriate. * Update new contact information according to the institution's format. * Maintain an organized record of daily contacts and conversations. Job type: Full-time Salary: S/.1,130.00 per month Application question(s): * Which district do you live in? What is your contact number? Work location: On-site position