**A. Main Responsibilities:** **A.1 Customer Service** · Efficiently and courteously handle customer inquiries and requests · Prepare quotations and follow up on them. · Resolve customer issues and complaints **A.2 Sales:** · Identify sales opportunities and follow up with prospects. · Assist in the preparation of commercial proposals. · Meet established sales targets. **A.3 After-sales Service:** · Provide post-sale customer support · Manage warranties. **A.4 Reporting and Indicators:** · Prepare sales and commercial activity reports. · Use CRM to record commercial activities · Analyze key performance indicators (KPIs) for the department. **A.5 Other Tasks:** · Support the organization of events and trade fairs. · Perform administrative tasks related to the sales department. **B. Requirements** · Technical or university studies in Industrial Engineering, Chemical Engineering, Biomedical Engineering, Pharmaceutical Chemistry, Biology, or related fields. · Minimum of 6 months of experience in similar positions · Intermediate level of technological tools (Excel, Word, CRM, etc.). · Customer orientation and negotiation skills · Organizational, communication, and attention to detail skills · Proactivity and ability to work in a team. **C. What We Offer** · Join a growing company · Job stability and development opportunities · Constant challenges · Pleasant work environment **D. I am interested in the job position—what should I do?** · \- Submit your CV by applying through this platform. · \- For more information, visit our website at www.indumelab.com Job type: Full-time Work location: On-site employment